edRoo - Terms of Service

1. Acceptance of Terms

By accessing or using edRoo you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Services. These Terms form a binding agreement between you andedRoo Pty Ltd (ABN to be published on registration), a company incorporated in New South Wales, Australia.

2. Services Description

edRoo is an AI-powered admissions workflow platform operated by a QEAC-certified advisor. The Services allow international students to:

• Build a profile and receive a competitiveness score against specific Australian university and institution entry requirements.
• Complete a validated admissions checklist including document readiness, academic assessment, and English proficiency check.
• Obtain public DHA-based visa readiness guidance and a proof-of-funds estimate.
• Submit applications to Australian universities and institutions via the edRoo platform (one-click submission handled by edRoo on your behalf).

edRoo does not guarantee admission outcomes. Admission decisions rest solely with the receiving institution.

3. Account Registration

You must provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@edroo.io if you suspect unauthorised access.

You must be at least 16 years of age to create an account. By registering you represent that you meet this requirement.

4. Acceptable Use

You agree not to:

• Submit false, misleading, or fraudulent information or documents.
• Attempt to circumvent or manipulate the competitiveness scoring system.
• Use the Services for any purpose that is unlawful or prohibited by these Terms.
• Reverse-engineer, decompile, or otherwise attempt to derive the source code of the platform.
• Use automated tools, bots, or scrapers to access any part of the Services.

edRoo reserves the right to suspend or terminate accounts found to be in breach of these restrictions.

5. Intellectual Property

All content, software, algorithms, scoring models, and platform design are owned by edRoo Pty Ltd or its licensors. You retain ownership of documents and personal data you upload. By uploading content you grant edRoo a limited licence to process and store that content solely for the purpose of delivering the Services to you.

6. Subscriptions and Payments

Certain features of the Services are available under a paid subscription. Subscription fees are displayed at the point of purchase. Payments are processed securely via Stripe. All fees are in Australian dollars (AUD) and are inclusive of GST where applicable.

Subscription fees are non-refundable except where required by Australian Consumer Law. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

7. Not Legal or Migration Advice

edRoo provides informational guidance based on publicly available data. Nothing in the Services constitutes legal advice, migration advice, or financial advice. The visa readiness guidance provided is based on public Department of Home Affairs (DHA) information and does not constitute registered migration agent advice. You should consult a registered migration agent (MARA) for immigration-specific guidance.

8. Disclaimer of Warranties

The Services are provided “as is” without warranties of any kind, express or implied. edRoo does not warrant that the Services will be uninterrupted, error-free, or free from viruses. Entry requirement data is sourced from official institutional publications; accuracy is not guaranteed as requirements can change without notice.

9. Limitation of Liability

To the maximum extent permitted by applicable law, edRoo and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the Services. Where liability cannot be excluded under Australian Consumer Law, our liability is limited to re-supplying the relevant services.

10. Indemnification

You agree to indemnify and hold harmless edRoo Pty Ltd and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your submission of false or fraudulent documents.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Changes to Terms

edRoomay update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the Services after any changes constitutes your acceptance of the revised Terms.

13. Contact

For questions about these Terms, contact us at hello@edroo.io.